JOB ALERT : Experienced Relationship Manager


Our client a leading Bank in Abuja as a result of growth and expansion are currently recruiting suitably qualified candidates to fill the position below.

 JOB TITLE: Experienced Relationship Manager
JOB CONTRACT TYPE: Regular/ Permanent


Ø  Resolve customer complaints quickly and effectively.

Ø  Forward upselling and cross-selling opportunities to the sales team.

Ø  Promote high-quality sales, supply and customer service processes.

Ø  Aim to preserve customers and renew contracts.

Ø  Approach potential customers to establish relationships
Gain solid knowledge of competitors.

Ø  Identifying opportunities for greater profits.

Ø  Follow up on customer's requests such as pay in cheque, process transactions.

Ø  Update new deposits and new accounts on the system daily.

Ø  Provision and safe keeping of customers’ information and files.

Ø  Cash pick up from the customer for deposit into their account. 

Ø   HND, B.Sc, in any related field(Input year of experience needed)
Ø  Financial Planning and Strategy, Marketing Concepts, Positioning, People Management, Territory Management, Sales Planning, Competitive Analysis, Client Relationships, Creative Services.

Ø  OND/NCE in Finance, Banking or relevant field


Ø  Knowledge of customer relationship management (CRM) practices. 
Ø  Excellent communication skills 

Ø  Aptitude for fostering positive relationships.

Ø  Teamwork and leadership skills

Ø  Confidentiality and high ethical standards
Ø  Utilization of technology in day to day operations.
Integrity, confidentiality and high ethical standards. 

Ø  Good interpersonal skills. 

Ø  Comportment and confidence (complimented by humility), 

Ø  Good marketing / selling and negotiation skills. 

Ø  Knowledge of basic banking operations and processes / product knowledge. 

Ø  Fair understanding of banking regulation

Ø  Experience in sales or marketing is an added advantage

How to Apply
interested and qualified candidates should submit their CV’s via email to: indicating position been applied for as the subject of the mail.

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